Cynthia Terwilliger

60 Woodland Road
Tryon NC 28782
828-859-6738
http://cterwilliger.com

PROFILE SUMMARY:

A dynamic and well-organized professional librarian with experience in public services, public relations, archives, outreach, grant writing, administration, library programming, continuing education and training, management, customer service, business finance, fiscal management, and collection management.

Experienced in the creation of innovative information designs using cutting edge technologies including: digital access of information, developing training modules, virtual exhibit creations, community networking development, and end-user testing. Solid background in the Internet, webs site design, usability and project management.

Accomplished at needs assessment and asset mapping to reach identified goals. Skilled in organization, group facilitation, measurement and evaluation, systematic innovation, computer technologies, end-user evaluation and functionality, long-range planning, with high standards of competence and performance.

Knowledgeable in business and investment sources and practices, imaging systems and technologies, video communication, multi-media presentation software, E-mail communication, World Wide Web site development, organization and maintenance, community resource development and community-based information delivery.

Proficient in developing and presenting informational, educational and training programs. Excellent public speaker and community outreach liaison.

EMPLOYMENT SUMMARY:

Created Terwilliger Associates in April 1999. Community information consulting for library, non-profit and local government organizations.

Clients Include:

Bell & Howell Information & Learning - Ann Arbor MI
Boca Raton Historical Society - Boca Raton FL
Clarus Information Architects - Ann Arbor MI
Cromaine District Library - Hartland MI
Cyberstate.org - Ann Arbor MI
Ladies Professional Golf Association - Daytona Beach FL
Lapeer County Library - Lapeer MI
Marguerite deAngeli Collection - Lapeer County Library, Lapeer MI
Michigan Library Association - Lansing MI
Michigan Library Consortium - Lansing MI
Mideastern Michigan Library Cooperative - Flint MI
Milford Township Library - Milford MI
Norfolk Public Library - Norfolk VA
Polk County Government - Columbus NC
Polk County Public Library – Polk County NC
Public Libraries of Saginaw - Saginaw MI
Thermal Belt Outreach Ministry - Columbus, NC
Washtenaw County Library - Ann Arbor MI
West Branch District Library, Crawford County Library, Ogemaw District Library

Roles include:

Archival consultant
Digital imaging technician / metadata indexer
Grant writer
Information architect and image database designer
Marketing and promotions facilitator
Project facilitator / manager
Public information development / Newsletter production
Special collections consultant
Space planning and evaluation
Researcher and evaluator
Technical writer
Website redeisgn consultant

OTHER EMPLOYMENT:

Public Relations and Development: Thermal Belt Outreach Ministry, Columbus, NC
Community Relations Specialist: Polk County Public Library, Columbus, NC
Internet Specialist: Washtenaw County Library, Ann Arbor, MI
Community Information Systems Coordinator, Practical Engagement Program: School of Information, University of Michigan, Ann Arbor, MI
Assistant Library Director: Lapeer County Library, Lapeer, MI
Researcher, Community Information Specialist: School of Information, University of Michigan, Ann Arbor, MI
Trainer: Internet Institute Series School of Information, University of Michigan, Ann Arbor, MI
Library Director: Mackinac Island Public Library, Mackinac Island MI

OTHER RELEVANT PROFESSIONS:

Owner / Manager Resort Gift Shop, Mackinac Island, MI
Stock Broker: Quick and Reilly, Palm Beach, FL
Teacher: English, creative writing, communication skills, geography, world cultures, mass media, American history, Ottawa, Il, Kwajalein, Marshall Islands, DeKalb, IL

ACCOMPLISHMENTS:

Developed, designed and maintained a variety of websites
Organized and implemented library collection move into new facility
Developed and promoted cultural enrichment programs
Designed and published newsletters and promotional materials
Wrote grants, developed budgets and facilitated grant implementations
Consulted on strategic planning
Owned and operated a successful resort shop for thirteen years
Responsible for fiscal management and supervising employees
Established a proven track record of effective sales in retail and finance
Provided financial information to individuals
Transacted stock and bond trades
Received and recorded stock and bond certificates for items sold and received and recorded checks to pay for transactions
Reconciled customer statements
Developed new interdisciplinary courses for junior and senior high school curricula, including humanities, world cultures, environmental awareness and mass media
Published articles and photographs in national magazines and gave slide presentations and photographic exhibits in Florida and Michigan

Consistent acknowledgment for creative expressions, visioning, achievements, collaboration and leadership

PROFESSIONAL ACTIVITIES:

North Carolina Library Association
Society of Florida Archivists
Michigan Library Association

1998 Annual Conference Committee
1997-99 Chair Elect / Chair Marketing and Public Relations Roundtable
1997-1998 Member Electronic Publications Committee
1996 Task Force Chair Michigan Library Association Web site Development
1996 Annual Conference Committee; Internet Room Coordinator
1995-1997 Webmaster, Michigan Library Association
1994 Annual Conference Program Committee
1994 Annual Conference Hospitality Area Committee Chair
1992-93 Northern Michigan Library Task Force

CONFERENCE PRESENTER:

Library of Michigan "Community Networking"
Michigan Archival Association, “Online Digital Exhibits”
Michigan Library Consortium, “Electronic Books – Ted and Nina Children’s Books Online”
Michigan Library Association Annual Conference, "Michigan's Marguerite deAngeli"
Michigan Library Association Annual Conference, "Electronic Newsletters as Public Relations Tools for the New Millennium"
American Library Association Conference Chapter Relations Conclave, on "Michigan Library Association HomePage"
Loleta Fyan Rural Library Conference, Gaylord, MI, on "Library Programming in the Small Library"

RECOGNITION AND AWARDS:

Recipient of Edmon Low Student Award, University of Michigan School of Information
The award is presented in memory of librarian Edmon Low, who was a leader in library education at U-M and two other universities. The award is presented to the student most likely to follow the professional tradition that Low set and for an outstanding, effective, professional contribution to the School of Information.

Recipient of Loleta D. Fyan Award, Michigan Library Association
In recognition to library service in Michigan characterized by imagination, originality or creativity made by a member of the Michigan Library Association who is a graduate librarian and has been active in the profession for not more than ten years.

EDUCATION:

Bachelor of Science in Education Northern Illinois University: Illinois State Teachers Scholarship
Masters of Information and Library Science: University of Michigan
Advanced Education Classes: Eastern Michigan University

CERTIFICATIONS:

Permanent Librarians Professional Certificate - Michigan and North Carolina
Permanent Secondary Teaching Certificate - Illinois